Exceptional leaders understand how to harness the power of listening to make their co-workers, customers, friends and family members feel like they matter. Only when we truly listen, we stand out as leaders and more importantly, we help others standout by giving them a voice. Kit Pang, communication expert, TEDx Speaker and the Founder of BostonSpeaks, shares personal anecdotes about the importance of listening, crucial principles on how you can become a more effective listener and interactive exercises you can use to master your people skills.
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