When we think of business, we may think of several functions that are linked in some way. For example, the HR section is responsible for recruiting the correct personnel to perform the functions required. These personnel need to be trained or inducted into the ways of the business.
The production personnel must ensure that output can be successfully produced according to required schedules. And finally, the marketing personnel most ensure that customers perceive the product as generating the required satisfaction.
Of course, there are other functional areas within modern businesses, however, for a typical engineering business the above comments are relevant.
The systems approach looks at the linkages between these various functions and attempts to optimise the overall performance of the business. This is the subject matter of this video full stop
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