Art of communication: How do you say what you think while not making the client angry? Should you just bury your emotions or speak your mind? What is the professional approach to this so that you don’t make your clients upset?
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03:20 Prompt: Asking for more money without alienating the client. How do you do that?
05:03 Don’t convince. Fighting with the client is a losing strategy.
06:00 Train of Thought. A way to say what you think while minimizing conflict and negative energy.
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